Learning & Experiments

What if I just built a simple app for this myself? Yeah, that was the first thought that hit me, and it happened nowhere near my laptop. Just a regular afternoon, me sitting on a chair during my lunch break. Just a random thought that suddently push me to make a real product from vibe coding skill that I have been learning. A little background first. I love playing badminton, purely for fun. I play weekly with a group of friends. A while back, I joined an Indonesian community

I’ve been using AI for a while now, who isn’t? It’s something we have to explore because, like it or not, it’s here to stay. I don’t use AI to do the design work for me. I still enjoy the very human parts of product design: understanding users, solving problems, making trade-offs, and working with developers and PMs. But AI has definitely made some parts of my work easier. I wanted to share how I’ve actually been using AI in my day-to-day work, what has genuinely helped me, a

I’m currently working on a CRM product that allows me to explore how Artificial Intelligence can move beyond hype and deliver real operational value to customer-facing teams. Rather than treating AI as a “cool feature,” I’ve been studying how it can be embedded meaningfully into CRM workflows to reduce manual effort, improve decision-making, and enhance customer engagement, especially for sales and call center environments. Start With the User Journey, Not the Technology Befo

Hi, I’m Jessica. Currently, I have the opportunity to contribute to a CRM project at my company. One of my first assignments back then was to redesign the Lead/Account Details page—a page that might look simple at first glance, but is actually the backbone of the entire CRM experience. This is the story of how I approached it, why it mattered, and the thinking behind my proposed changes. Why the Lead Details Page Matters In any CRM, there’s one screen that quietly holds every

Curiosity Sparked AI is everywhere. Open Gmail—AI drafts replies for me. Open Photos—AI organizes memories. Even YouTube is quietly recommending videos that somehow know my exact mood. And with Gemini, Google has made it clear: AI is not just a tool, it’s a strategy. So naturally, I looked at Google Wallet and thought: wait… why not here? 🤔 I genuinely asked google, whispering to my phone one day "Hey Google, where is AI in my wallet? Do you forget about him?" The Paradox of